Terms of Service

1. Acceptance of Terms

By accessing or using the AIChatReply platform Service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service. These terms apply to all visitors, users, affiliates, and others who access or use the Service.

2. Description of Service

AIChatReply provides an AI-powered conversational engine (Retrieval-Augmented Generation), omnichannel inbox, and lead generation tools. We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

3. Third-Party Platform Integrations

Our Service integrates with third-party messaging platforms, including but not limited to Meta (WhatsApp, Messenger) and Slack. By connecting these platforms, you agree to comply with their respective Terms of Service and Developer Policies. AIChatReply is not responsible for any account suspension or limitations imposed by third-party platforms due to your violation of their policies (e.g., spamming, sending prohibited content).

4. Acceptable Use Policy

You agree not to use the Service to:

• Upload or process any illegal, harmful, or highly regulated data (unless covered by a specific BAA/Enterprise agreement).
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to generate hate speech, harassment, or dangerous content.
• Exceed the API rate limits as defined in your subscription plan.

5. Partner & Affiliate Program

Users participating in the built-in Affiliate Program earn a commission based on successful, non-fraudulent subscription payments made by referred users. Self-referrals are strictly prohibited and will result in immediate account termination. Payouts are processed on a standard schedule (Net-30) subject to minimum thresholds.

6. Limitation of Liability

In no event shall AIChatReply, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.